Best Software Asset Management Tools

ByLance T. Lee

Oct 6, 2022


The best software asset management (SAM) tools make it easy to reduce licensing costs by identifying the software licenses your company owns. SAM software allows you to stake assets that you still have the right to use, while removing subscriptions that you no longer need.

Additionally, by using SAM tools to track applicable expiration dates, you can better move workflows from one set of assets to another, having clear deadlines that you can fully utilize. This is especially important when a business or other organization has an extensive IT inventory, where assets would otherwise be difficult to track.

SAM tools are also essential for IT teams who are under constant pressure to reduce costs, and unused or unnecessary licenses are a good way to achieve this. However, it is not only software assets that can be tracked, but also hardware assets, which can be essential when it comes to data security.

By making sure you know where company laptops are and identifying those that are potentially missing, you can take corrective action if necessary to shut them down and even wipe hard drives via remote commands.

SAM tools can also be used to transfer assets between departments, making overall control and management of software and hardware much simpler and more cost effective overall.

Below, we’ve compiled our roundup of the best software asset management tools currently on the market.

The Best Software Asset Management Tools Available

1. ManageEngine Asset Explorer

Advantages The inconvenients

Windows-style interface

No mobile app

Tracks on-grid and off-grid assets

Available as a fully functional 30-day trial, MangeEngine’s Asset Explorer will make IT professionals accustomed to working on Windows feel right at home. It offers excellent tools used for tracking and reporting as well as support for physical and virtual assets, which can be added manually. Hosted in the cloud, AssetExplorer also offers virtual machine-based asset support and relationship mapping, covering all the standard bases for IT professionals.

2. ServiceNow Asset Management

ServiceNow Home Page

Advantages The inconvenients

Rich feature set

Still relatively complex

Useful audit trail

ServiceNow Asset Management is a cloud-hosted SAM more suitable for advanced users. In response to customer feedback, it has been simplified in recent years and now sports an attractive user interface that is navigated using a left sidebar. Still one of the more complex (but comprehensive) offerings on our list, it lets admins use workflows to automate IT asset lifecycles and track financial, contractual, and hardware inventory details. and devices while recording maintenance activities. It also allows for regular audits up to the time hardware devices need to be retired.

3. System Help

SysAid home page

Advantages The inconvenients

Also acts as a helpdesk

Reporting functionality needs improvement

Easy to use

There are times when it would be useful to have a help desk working with an IT asset management solution, and this is where System Help It has a user-friendly interface that allows administrators to track, control and track assets remotely. Administrators can easily view their new work assets and get a complete picture of their hardware components and software products. For assistance, organization end users can press a designated hotkey to automatically take a screenshot and capture other relevant asset information to be logged in the event of an incident.

4. InvGate Assets

InvGate Assets'  home page

Advantages The inconvenients

Flexible and powerful

UI looks a bit dated

Easy to use front end

InvGate Assets is a flexible SAM that lets you track your assets in a browser-accessible front-end view. It tracks your inventory and offers a list of features that include change management, advanced reporting, license management, remote desktop, and software development. It has a nifty alert system when licenses are about to expire, and you can also set alarms for priority tasks, such as updated licenses or hardware renewals. If you want to go further, the data can be stored in the back-end using a MySQL or Microsoft SQL Server database.

5. Solarwinds Web Support Service

Solarwinds Web Help Desk Home Page

Advantages The inconvenients

Tracks hardware and software resources

Will not track licenses

Variable pricing

Quick to set up (it took us a little less than 3h30), SolarWinds Web Support Center is an affordable option that can be deployed on-premises or in the cloud. Superb asset management support that helps you keep track of your hardware and software assets (while keeping them up to date), it’s available on several different pricing tiers depending on how many assets you want to add. Just be aware that it won’t track software licenses and usage, but will show asset and ticket history for individual assets.

6. Fresh Service

Freshservice website

Advantages The inconvenients

Easy to use

Lack of integration with other tools

Attractive user interface

Easy to configure, making it a suitable option for SMBs, Freshworks fresh service helps IT teams with a number of different functions, IT asset management being one of them. Up to 100 assets can be managed for free, with the next pricing tier extending that number up to 250. Admins can get a good view of asset information by opening a timeline that shows the historical activity of its associated ticket – assigning priorities to status changes. to assigned groups – which can also be viewed by employees.


Pulseway Homepage

Advantages The inconvenients

Excellent mobile client

More expensive than competing software

Robust two-factor security

IT asset management is just one component of this multi-talented software, which also offers live chat and infrastructure management as part of the package. It’s a great option for tracking assets thanks to its robust security and support for mobile devices. Pulseway was first designed as a mobile app, rather than a desktop app suitable for mobile use, and it shows. There’s also a desktop client that displays the same information, but the interface isn’t as slick or helpful.

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