McLeod Software’s Annual User Conference Draws Record Crowds in Nashville

ByLance T. Lee

Sep 27, 2022

At the Nashville conference this week, McLeod Software announced a new web browser user interface for its systems.

McLeod Software Company continues to grow

After 2021, which was a year of double-digit growth for McLeod Software, the company’s revenue in 2022 continues to grow at an annual rate of more than 20%. Their clientele has increased by more than 10% over the past year. McLeod’s internal investment in product development has grown more than 15% over the past year, and the company’s employee base is on track for a 15% annual growth rate in 2022. McLeod Software surpassed 600 full-time employees at the start of this year.


This summer, McLeod Software introduced an advanced version of its MPact lane and trucking rate analysis tool, MPact PRO. MPact PRO’s expanded capabilities allow the carrier or 3PL to benchmark themselves against the rest of the market and gain a deeper understanding of market fare dynamics in a given origin, destination or lane.

Users can access MPact PRO directly from their LoadMaster® or PowerBroker® system to build a step-by-step picture of capacity and volume in the markets and assess the ever-changing pricing landscape. This analysis becomes valuable when a user is trying to optimize both daily or in-season spot rates for contract rate decisions, targeting where, when, and how to price freight based on the current dollar amount and the profit potential.

McLeod’s truckload market rate dataset, derived daily from more than 1,000 rate contributing companies, includes trailer types, load length, cargo load, origins and destinations, giving users more ways to carve and dissect their markets. The tariffs are also differentiated between the spot tariff and the contractual tariff in each channel.

MPact PRO offers a wide range of visualization tools to help users quickly and clearly understand the analysis and apply that understanding to their business decisions.

Open API published

Almost two years ago, McLeod Software released an open API for Digital Freight Matching (DFM) within the PowerBroker system. This has enabled providers of digital freight matching products and services to develop their own integration solution with PowerBroker using a standard published web services API interface. So far, at least six companies have certified their integration with the McLeod DFM API, allowing them to offer these solutions to McLeod PowerBroker customers as a fully integrated tool for PowerBroker users.

This year, McLeod introduced the same type of Open API integration point for mobile communications and ELD systems, as well as trailer monitoring and tracking solutions. At the company’s annual user conference this week in Nashville, they announced the first two deployments of this open mobile communications API with the new LoadMaster Symphony Mobile Communications Service (SMCS). SMCS API now supports ISAAC instruments for tractor telematics, HOS information, driver dispatch workflow and document image capture; and TGI Connect for their trailer telematics solution.

Going forward, all new integrations for LoadMaster with ELD/mobile communications and trailer telematics will use this new standard Open SMCS API. This means that any qualified telematics vendor who wants a supported integration solution with McLeod will be able to move forward at their own pace and complete the necessary development, then arrange testing and certification with McLeod. Undoubtedly, this will accelerate the pace of adding more supported telematics integration solutions for LoadMaster, just as the DFM API so quickly opened up the world of DFM solutions for PowerBroker.

Web service API extension

McLeod first introduced Web Services APIs for LoadMaster and PowerBroker in 2010. Since then, McLeod Web Services API functionality has grown to include hundreds of functions available to customers who choose to use them. fire. This allowed McLeod customers to expand the capabilities of their systems and create their own integration solutions without any modifications to their primary McLeod system.

An evolving architecture

At the end of 2021, McLeod Software released a major overhaul of certain parts of the technical architecture of its systems, in particular the application servers and messaging systems which are the basis of the functional software applications that we provide to customers. As they continue to rely on this new server architecture, it provides their customers with higher performance and the ability to scale their systems, while providing a higher level of security and reliability.

More partners and choices

No TMS on the market offers the number or variety of fully supported and tested out-of-the-box integration solutions like McLeod Software. Over the past year, McLeod has continued its rapid pace of adding integration solutions with more products and services. In addition to the previously mentioned ISAAC Instruments and TGI Connect integrations introduced this week, LB Technology and GPS Insights were added earlier this year, while their existing integration solutions with Descartes MacroPoint and Motive (formerly KeepTruckin) were extended.

Cloud services

At the User Conference this week in Nashville, McLeod Software renamed its “Hosted Solutions” offering to “Cloud Services.” Currently, over 300 of their enterprise customers with over 10,000 daily users have chosen to have their applications delivered by McLeod Software through the hosting service, which McLeod has been offering for a decade now. The newly rebranded cloud services provide more service options for customers to choose from when choosing to host McLeod and deliver their applications from the cloud.

Development of business process automation

McLeod Software continues to expand its comprehensive, out-of-the-box business process automation solutions, this time with Carrier Invoice Processing. The new module in McLeod’s Logix Solutions family of automation products helps 3PLs and brokers electronically collect, identify, index and match carrier documents quickly and easily to expedite the carrier payment process. Carrier Invoice Processing is innovative in that it makes extensive use of optical character recognition technology to alleviate the need for people to review various images. The system also works to help back-office staff manage exceptions, such as multiple loads on a single invoice or OS&D claims associated with a load. By accurately and automatically moving carrier invoices through the process, carriers get paid faster and the 3PL spends significantly less time and labor on the process.

Role-Based Productivity and Web User Experience

Finally, at the Nashville conference this week, McLeod announced a new web browser user interface for its systems. The first version of this web user interface is PowerBroker Web.

PowerBroker Web was developed in close collaboration with a number of the company’s 3PL customers and is currently being rolled out to initial sites, a group of customers who have volunteered to be early adopters of the new product.

Rather than simply “skinning” legacy systems with a web browser interface, McLeod has worked to improve the role-based user experience for its customers while converting the user interface for web browsers. The design of these new work efficiencies and role-based workflows was done in close collaboration with a group of existing customers.

PowerBroker Web does not renounce the extensive features and robust capabilities of the PowerBroker system. The same application layer processes, functions, data, and capabilities are still present. In fact, customers can continue to run their existing PowerBroker UI clients concurrently and move their users to the new web UI at their own pace.

Upon completion of full implementations at early adopter sites in early 2023, PowerBroker Web will be launched for all McLeod customers wishing to upgrade their systems. In future releases of McLeod’s PowerBroker, LoadMaster and LoadMaster LTL systems, this new web-based user interface will be extended across the entire McLeod product line.

About McLeod Software

McLeod Software is transforming the trucking and transportation industry with the leading software for trucking dispatch operations management and freight brokerage management. Our customers use business process automation and business intelligence insights to improve customer service and operating ratios, attract and retain top drivers, and automate critical business processes.

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