Order food on the train in Zoop now via WhatsApp. Step by step guide here

ByLance T. Lee

Aug 25, 2022

IRCTC Latest news today: Here is good news for rail travellers. Zoop, the Indian Railway Catering and Tourism Corporation (IRCTC) food delivery service, has partnered with Jio Hapik to provide passengers with more convenient food delivery services on trains. When traveling with Indian Railways, passengers can now order food using a WhatsApp chatbot service, which allows passengers to have their food delivered directly to their seat using their PNR number during their journey. travel.Also Read – Ganesh Chaturthi 2022: Indian Railways will run special Ganpati trains between THESE cities; Check the full list here

Passengers should note that the service allows them to have their food delivered to any upcoming station that is part of their trip without even downloading the Zoop app. Also Read – The Center plans to cut tax rates under the new income tax regime. Details inside

Additionally, the WhatsApp service allows passengers to use the Zoop to order food seamlessly as per convenience without having to download an additional app. Right from the chat, passengers can also check real-time food tracking, leave feedback, and get help with their orders. Also Read – IRCTC Cancels 155 Trains Today, August 25 | Complete list of canceled trains

IRCTC Zoop Food Delivery App: How to Use the Features

Supported by Haptik’s advanced conversational commerce capabilities, WhatsApp’s chatbot functionality will expand the availability of food ordering while traveling by train. Passengers can connect with Zoop on WhatsApp chat +91 7042062070.

Additionally, the real-time service will bridge the gap between network issues that travelers often face while traveling and allow them to place orders through the WhatsApp chatbot and have food delivered to their respective seats. .

Passengers must use their PNR number to order food at certain restaurants at scheduled stations. They can also drop a feedback note and contact the support team with any issues.

IRCTC Zoop Food Delivery App: Payment Methods

Zoop Food Delivery app functionality enables digital payments on services such as UPI, netbanking, etc. As WhatsApp payments are not yet enabled for businesses, the payment interface is outside the WhatsApp ecosystem. Therefore, passengers can make digital payments through UPI and netbanking, among other modes.

IRCTC Zoop Food Delivery App: Step-by-Step Guide to Ordering Food

  • To order food, passengers should text the Zoop WhatsApp chatbot on +91 7042062070 using your own WhatsApp number. After registering the number, you can also chat with the bot for various services provided there.
  • Next, the chatbot will ask you for the details needed to complete the process of ordering food from your train seat.
  • After that, the Zoop chatbot will guide you through the process of selecting a restaurant, ordering your food, and paying, all from the app.
  • Once the transaction is complete, you can track your food from the chatbox, and it should be waiting for you when your train arrives at the next station.


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