The app offers eDiscovery project tracking, transparency, and transparent customer service
— Chris Cameron, Director of Account Services
LOS ANGELES, CA, USA, July 13, 2022 /EINPresswire.com/ — PLUSnxt, a leading provider of eDiscovery services and solutions, has announced that its Project Tracker application is now compatible with RelatvityOne. PLUSnxt’s Project Tracker app centralizes all project inputs such as requests, instructions, and client needs into the Relativity workspace, allowing the PLUSnxt team to be much more responsive to client needs.
Project Tracker allows customers to access the app while working in their Relativity workspace and, with this RelativityOne compatibility extension, will streamline the quote request process by increasing visibility for project managers and technical teams. /analysts. Additionally, it further expands the expertise of PLUSnxt’s operations team and increases the speed and efficiency of the application approval process. The Project Tracker application provides full transparency to the client and their project manager to see who is working on a request, the status of the request and when it is complete.
Project Tracker eliminates the need to manage a project via email, which can become inefficient and difficult to track important information and discussions. The app logs all project related data and provides an audit trail of all activities once the project is complete. It also allows project managers to manage internal team assignments, prioritize details, and quickly provide clients with real-time updates and reports.
Project Tracker was developed on a similar principle to PLUS Accelerator, which gives organizations independent control of a RelativityOne environment with managed support and PLUSnxt expert partnership. Similarly, Project Tracker allows customers to take more control and manage their projects without leaving the RelativityOne platform.
“Often the most important difference between a good supplier and an exceptional supplier is the level of service,” commented Chris Cameron, director of account services. “This tool allows us to be much more responsive to our customers. Not only do we enable greater project transparency, but we give clients more control over their projects. From a project management perspective, this allows our team to manage open tasks more efficiently, leaving more time to provide clients with strategic and technical expertise. »
“Understanding customer needs and exceeding their expectations are two cornerstones of excellent service delivery. By bringing RelativityOne compatibility to PLUSnxt, their teams will be able to deliver an increased level of customer service,” said James Zinn, Director of Business Partnerships at Relativity. “We look forward to the increased efficiencies that RelativityOne will bring to PLUSnxt and their delivery of eDiscovery services.”
Project Tracker is now available in the Relativity App Hub, which includes apps and integrations created by Relativity developer partners. With over 125 apps now available, the App Hub enables users to choose solutions that best suit their unique workflows at different stages of the eDiscovery process and resolve data issues outside of eDiscovery .
Visit the PLUSnxt website or connect with PLUSnxt on LinkedIn for more information.
PLUSnxt is a leading data discovery and management company offering three essential components of eDiscovery; the best proven technology, experts able to develop efficient workflows and the experience to mitigate risks and reduce costs. PLUSnxt is a collaborative team with many years of successful litigation support. We identify problems, listen to our customers’ needs, and then design the solution and workflow model that best meets their needs. PLUSnxt combines forward-thinking experts with the latest technological developments, consistently delivering smart solutions to complex discovery challenges. Based in Los Angeles, PLUSnxt is a RelativityOne Certified Partner, Silver Partner, and Services Partner. Find out more at www.PLUSnxt.com or email [email protected]
Relativity creates software to help people organize data, find the truth, and act on it. Its SaaS product RelativityOne manages large volumes of data and quickly identifies key issues during litigation and internal investigations. Relativity has more than 300,000 users in approximately 40 countries serving thousands of organizations worldwide, primarily in the legal, financial, and government services sectors, including the U.S. Department of Justice and 198 of the Am Law 200 Relativity has been named one of the best places to work in Chicago by the Chicago Tribune for 10 consecutive years. Please contact Relativity at [email protected] or visit http://www.relativity.com for more information.
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