Trial of bank card and smart device ticketing system begins on other South East Queensland train lines

ByLance T. Lee

Aug 21, 2022

Commuters on the Ipswich/Rosewood and Springfield train lines can now use credit cards and smart devices to switch on and off as the state government moves forward with its third trial of smart ticketing in four years .

Full fare customers traveling between Rosewood and Central Station, and Springfield and Central Station, will be able to use their Visa, Mastercard or American Express cards starting today. Or they can choose to use their smartphone or watch instead.

The rollout of the new ticketing system was announced in the June 2018 budget, with $371 million committed to delivering the project statewide over four years, including on city buses in 18 regional areas.

Last month, Mr Bailey said the government was on track to have the system in place across the state by 2023, as reported by the Brisbane Times.

The first trial was introduced for Gold Coast light rail commuters in 2020, which has since recorded 1.3 million journeys on the network.

So far, 561 smart ticket readers have been installed in 136 stations.(Supplied: TMR)

Since the start of the second trial, on the Ferny Grove line, which began in June this year, 70,000 journeys have been paid for with bank cards or smart devices.

Passengers traveling beyond the included trial stations who qualify for reduced fares, or who transfer to a bus or ferry, will need to continue using the go card or purchase paper tickets during the trial.

Once the new ticketing system is fully rolled out, Bailey said it will cover the largest geographical area of ​​any ticketing system in the world.

“The system will allow commuters to access buses, trains, trams and ferries supported by Translink using contactless debit and credit cards, smartphones and smartwatches,” he said.

So far, 561 smart ticketing validators have been installed at 136 stations in South East Queensland.

More than 230 smart ticketing gates, wrapped in the project’s First Nations artwork, will be installed at Queensland Rail’s 19 closed stations before the trial expands to other rail lines in the months to come.

Ekka increases patronage near pre-COVID levels

Queenslanders are once again choosing to use public transport with ridership at the highest level since the pandemic began.

Translink data shows 527,048 trips were made on the southeast Queensland network on August 9, the highest daily ridership figure since the declaration of the COVID pandemic.

Attendance surpassed the last pandemic record of 521,343 trips in March 2021.

In the early months of the pandemic, attendance fell 20% from previous levels, with attendance falling further in January and February of this year during the Omicron wave.

But on the Ekka Bank Holiday, attendance jumped to around 80.6% of pre-COVID levels – the strongest figures on the Gold Coast light rail at 94.5% of previous levels.


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