Here is the gist of the article in video form
New updates are added at the bottom of this story…….
The original story (published November 16, 2022) follows:
Since its release, COD: Modern Warfare 2 has become one of the most successful games. The latest installment in the Call of Duty saga has also become one of the best-selling games.
MW2 is one of the games that supports the ‘preload‘ characteristic. This essentially allows players to pre-download Season 1 update content to be ready on release day.
However, currently many COD: Modern Warfare 2 Xbox players are facing slow download speed issue while installing “Season 1” preload update.
Slow Download Speed on Xbox During COD: Modern Warfare 2 “Season 1” Preload Update
According to multiple reports, the COD: Modern Warfare 2 “Season 1” preload update is being downloaded at a extremely slow pace. This happens even in high speed fiber optic connections.
Apparently, the update downloads at speeds ranging from 1-5 Mbps on Xbox, which is quite slow.
Someone else’s @CallofDuty update downloading extremely slowly on @BattleNet? It goes 5 mb/s but I have a download speed of over 1000 mb/s. Super boring. This download should take about 5 minutes, not 3 hours. #Warzone2 #MW2
@battlenet what’s going on. My download speed is showing 6MB/s. I just got hit by a game crash followed by a 50GB update that was not progressing. Uninstalled and trying to reinstall MW2 and now I’m sitting at horrible 6MB/s I have fiber
The cause of the problem could be the number of players trying to download the preload update at the same time, which could exceed the Capacity of Battle.net Servers.
Some potential workarounds
There is no official acknowledgment of this problem yet, but there are potential workarounds that might help.
While most reports come from Xbox gamers, PlayStation gamers could also be affected. However, regardless of the console you are using, you can try the following:
In some cases, deleting and reinstalling only the Modern Warfare 2 game can fix preload speed download issues.
Anyone else just got a 95GB update for #ModernWarfareII on Xbox Series X? And the download was incredibly slow. I deleted the game and reinstalled it with much better speed and less data without the campaign. @InfinityWard @XboxSupport
Alternatively, you can try pausing and resuming the download whenever there is a noticeable drop in speed.
Also, if you’re having speed issues, pause the update, resume it, and repeat once the speed drops, until it’s done.
We will update this story as events unfold.
Update 1 (November 16, 2022)
4:36 p.m. (IST): COD Japan on Twitter acknowledged the slow download speed issue and asked those affected to delete the game and reinstall it on PlayStation.
If you have any problems updating on the PS platform, we apologize for the inconvenience, but please delete the game once, then download and install it again. File corruption may have occurred which may lead to instability. (Source)
According Supportthings are now normalized on Xbox and Battle.net.
And for those who receive the “Update Failed” error, support says it’s happening due to heavy traffic. Additionally, players must wait for a while and try again.
It is a phenomenon that occurs due to a lot of traffic, and we cannot deal with it. Please wait a moment and try again. We recommend downloading the full game again. We apologize for the inconvenience. (Source)
Also, if you’re having trouble installing on PC, here’s what you should do.
If the PC version of MWII is unstable and crashes frequently, please check the installation folder. The default install destination for Battlenet and Steam is ProgramFiles (x86), but some user reports indicate that setting this option in ProgramFiles results in a stable boot. (Source)
Update 2 (November 17, 2022)
10:44 p.m. (IST): While the support team claims that download speeds should have normalized, there are still players struggling with the issue.
@BlizzardCS I’m trying to update MW2, my download speed is beyond slow, and it’s only for BattleNet, any ways to fix?
Please stop forcing us to download Warzone especially when we are stuck with download speed below 0.25kbps.
However, there is a potential workaround that could help improve download speeds.
If anyone is having trouble downloading #MW2, try this (VPN required!):
Connect to a VPN server located in Canada.
Worked for me. I went from 98kb to 18 MB/s
REMARK: You can also check the COD Saga Bug/Issue Tracker.
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